Our careers working as an optometrist or dispensing optician will have us see many thousands of patients, each with their own preferences and individual needs. As a healthcare professional, we will need to be adaptable and make sure the information we provide is communicated effectively to everyone that we deal with. In most cases, this comes naturally with our daily encounters with the general public; but on occasion, we will encounter those that can have restrictions in how they communicate and/or understand things or may even mis-lead us in what they communicate. It is our duty to ensure that the needs of everyone under our care are catered to and this blog post will look at ways to navigate such encounters accordingly.
The time to submit your CV and Cover Letter's is approaching. Read our blog to understand how you should structure your CV to land you your first choice Pre-Reg Placement.
We have also put together a blog covering the DO's and DONT's and how to structure your Cover Letter.
Cover Letter's allow you to expand upon your CV achievements and skills relevant for the job you're applying for. This is your chance to show the employer why you're the best candidate for the position.
I may have been qualified for several years now, but I still think back to my time at university and think what I could have done better to prepare for my life as an optometrist. I’ve been lucky enough to earn a place on the Professional Certificate in Glaucoma at Cardiff University and these memories and thoughts are beginning to shape how I plan my studies again. Here are some ways that I have found that will help you make the most of your time at university and prepare you for pre-registration and your future job in optometry.
As a healthcare professional, you understand the importance of your role in the community. If you take a step back, do you know how the public perceive our roles; what we do and can provide and the importance of our presence in their lives?
Transferable skills are a set of basic abilities and skills that can be applied to numerous different job roles. Although, these are easily picked up through life and work experience, employers see them are incredibly valuable. Transferable skills demonstrate to the employer how easily you will be able to fit into the team and the position being offered.
I remember my first clinic as a newly-qualified optometrist, testing for the first time without the safety-net of a supervisor behind me. Part of me excited, the rest of me terrified – all the decisions I now make rest completely with my final judgement. For someone who was not the greatest at making decisions prior to optometry, it was a daunting thought! I feared that I was going to miss something, not write down a vital measurement and I was always worried that the GOC or College Assessor were hiding somewhere in the room, ready to pounce on me for making a mistake. With four years qualified under my belt, I’m yet to see my assessor fall out of a cupboard to question any decisions I have made and experience has taught me how to handle the many non-routine encounters I usually experience on a typical clinic. This article hopes to share the gems of information that I have picked up whilst working the role that I really wish someone would have told me when I started!
With fully booked diaries, demanding patients and forever watching the figures to make sure you meet your targets, it is no wonder that we can occasionally move into autopilot and become somewhat an optometric robot. However, getting through the day and giving an average outcome to your employers and satisfactory experience to your patients shouldn’t be the way that you make your way through the day and we should be striving for excellent performances to wow our managers and have the patient experience the best eye examination that they have ever had! This blog looks at ways how to do just that!
It does seem a long time ago for me now, but I can distinctly remember the pressures I had upon me to find a placement for my pre-registration period. It wasn’t just the requirement to have one upon finishing university that put that pressure on me, but it was the constant talk from my peers (many of which had either been offered a placement from where they used to work as an optical assistant or a dispensing optician) and the constant pressure from the multiples to be applying for a position before I’d even worked out where I want my optometry degree to take me.
I’ll be the first to say it – I hate calling the people that require my service a customer. From a healthcare background prior to optometry, I do think that the right term should be “a patient”. That said, there is a lot to be said for commercial terminology and the reason good “customer service” can improve the care and the experience your patient receives. For this blog, I take a look at how great customer service can help you be the best optometrist that you can be.